- Joined
- Oct 10, 2007
- Messages
- 106
OK, well we ordered a pair of B. vagans and they arrived DOA. Here's the situation. We paid the seller for express shipping and instead of shipping express he shipped them priority when he went to mail them out. He states that he didn't have the right sized box, so therefore, cost was going to be higher than what he charged us. Plus the PO told him they would arrive 2nd day...same as express.
So he sent them out Wednesday of last week and we got them today. They arrived Dead as door nails. Lid was just about off of one of the containers and the heat pack was inside with the T..(T glued to the Heat Pack).
I told the seller Saturday they have not arrived yet...he was pretty sure they would arrive DOA and suggested I collect from the PO since he insured the box.
We've never had a T arrive DOA, so is this common practice for the buyer to collect on DOAs, even when the seller ships a slower method than what you pay for?
We just wanted to get some feedback.
So he sent them out Wednesday of last week and we got them today. They arrived Dead as door nails. Lid was just about off of one of the containers and the heat pack was inside with the T..(T glued to the Heat Pack).
I told the seller Saturday they have not arrived yet...he was pretty sure they would arrive DOA and suggested I collect from the PO since he insured the box.
We've never had a T arrive DOA, so is this common practice for the buyer to collect on DOAs, even when the seller ships a slower method than what you pay for?
We just wanted to get some feedback.